Trinidad · Caribbean · Worldwide

AI infrastructure
for Caribbean
business.

Novara AI Solutions builds intelligent systems that handle your sales, marketing, and customer communication — around the clock, without extra headcount.

24/7 AI uptime
8+ Integrations
TT‑first Built local
Relay — Inbox AI ACTIVE
KS
Kezia S.
HD Stick pls
now
MT
Marcus T.
Order confirmed
4m
AA
Aaliyah A.
Delivery question
12m
RD
Rondell D.
Can I get a 4K?
1h
Hi! Do you have a Fire Stick?
Hey! Welcome to GadgetBay TT. We have the HD for TTD $425 — fully programmed. Want to order?
AI · 02:41
Yes please, delivery to Chaguanas
Great! Can I get your full name?
AI · 02:42
Kezia Sampson

The problem

Running a Caribbean business is hard.
Running it manually is harder.

You're answering DMs at midnight
Customer messages don't respect business hours. You're answering the same price questions over and over, on WhatsApp, Facebook, and Instagram — while trying to run everything else.
Your ad spend goes nowhere
You're boosting posts without a strategy. You don't know which ad is driving sales, what your cost per order is, or how to reach the right people in your region.
Operations live in your head
Orders tracked in notebooks. Deliveries confirmed by memory. Customer follow-ups missed. You're the bottleneck — and every missed message costs you a sale.

What we build

An AI stack built for your business

We design, build, and operate intelligent systems across every part of your business — from the first customer message to the final delivery.

Conversational AI
AI agents that handle WhatsApp, Instagram, and Facebook DMs 24/7 — answering questions, capturing orders, and escalating when a human is needed.
Ad Creation & Management
AI-generated ad images and copy, Meta campaign creation, budget management, and live performance dashboards — all from one place.
E-commerce & Delivery
Product catalogues, automatic order capture, payment link generation, and courier integration with real-time shipment tracking built in.
Analytics & KPIs
Real-time dashboards that turn your customer conversations and ad performance into actionable business decisions. See what's working and what isn't.
Content Scheduling
Plan, generate, and publish content across Instagram, Facebook, and TikTok automatically. AI writes the captions; you approve and schedule.
Customer Data & CRM
Every customer profile, order history, and conversation in one searchable place. Know your customers before they say a word.
Multi-channel Inbox
WhatsApp, Facebook Messenger, and Instagram DMs in a single unified inbox — with AI handling all three channels simultaneously.
Website & Digital Presence
Custom websites, landing pages, and digital storefronts designed and built for the Caribbean market — fast, mobile-first, and conversion-ready.

Our flagship product

rl
Relay by Novara AI

The all-in-one AI operations platform for businesses on WhatsApp.

WhatsApp Business Meta Ads oDeliver Content Studio AI Sales Agent

Relay replaces your sales assistant, ad manager, and delivery coordinator with a single system that runs automatically. Connect your WhatsApp Business number and Relay's AI handles every inbound DM — answering questions, collecting order details, sending product images, and confirming deliveries — while you watch the orders stack up.

It is not a chatbot. It is not a simple auto-reply. Relay reads context, adapts to each conversation, detects when a human is needed, and hands off cleanly — so your customers always get a response that feels personal, even at 3am.

AI Sales Agent
Handles inbound DMs end-to-end. Answers product questions, collects order details, and tags everything automatically — without a human typing a word.
Ad Studio
Generate ad images and ad copy with AI — in seconds. Choose your tone, format, and brand, then publish directly to Facebook or Instagram.
Ads Manager
Live Meta campaign metrics — spend, impressions, CPC, ROAS — in one dashboard. Adjust budgets and pause campaigns without leaving Relay.
Order Management
The AI captures order details directly in chat — name, address, product, quantity — and creates order records automatically. Track every order from pending to fulfilled.
Delivery Integration
oDeliver shipment creation, tracking, and status updates built directly into the dashboard. Customers get WhatsApp notifications automatically when their order moves.
Content Studio
Schedule posts to Instagram, Facebook, and TikTok via Zernio. AI generates captions. You approve. Content goes out on schedule without you lifting a finger.
Escalation Management
When a conversation needs a human, Relay detects it, pauses the AI, alerts your team, and hands off cleanly — with full context intact.
AI Review & Playbook
Review every AI response, flag uncertain answers, and add correction rules to the playbook. The AI learns from your feedback and improves over time.

How it works

Up and running in hours, not months.

No lengthy onboarding. No dedicated IT team required. Connect your accounts, configure your products, and Relay's AI handles the rest.

1
Connect your channels
Link your WhatsApp Business number, Facebook Page, and Instagram account in minutes. Add your product catalogue and let Relay learn your business.
2
Relay's AI takes over
From the first customer message, the AI handles inquiries, collects orders, generates ad creatives, and schedules social content — automatically, 24 hours a day.
3
You review and scale
Your dashboard shows everything in real time. Approve orders, review AI decisions, monitor ad performance, and step in only when your judgment is needed.

What's coming

We're just getting started.

Relay is the foundation. Every capability we add is one less hire you need, one less system you have to stitch together, and one more hour you get back in your day.

Our goal is to give every Caribbean business access to the AI infrastructure that only enterprise companies could afford before — at a price and with the local context they actually need.

WhatsApp AI Sales Agent
Live now
Meta Ads Studio + Manager
Live now
oDeliver courier integration
Live now
Social content scheduling via Zernio
Live now
Caribbean payment gateways (WiPay, Linx)
Coming soon
TikTok and SMS channel support
Coming soon
Spanish and French Creole AI
Coming soon
Voice AI for inbound calls
On the roadmap
Mobile operator app
On the roadmap
Multi-location franchise management
On the roadmap

Built here

Made in Trinidad.
Made for the Caribbean.

TT
Headquartered in Trinidad & Tobago
6+
Caribbean territories served
TTD
Pricing in local currency
WA
WhatsApp-first, like the market

Most AI tools are designed for North American or European markets. They assume Shopify storefronts, Stripe payments, and UPS delivery. They've never heard of oDeliver. They don't know TTD. They can't route a shipment to Tobago.

"We built Relay because we needed it ourselves — and because every tool we tried was built for someone else's market."

TTD pricing and delivery fee logic built in — $40 Trinidad, $60 Tobago, configured for your region
oDeliver integration for local courier dispatch and real-time tracking
WhatsApp-first because that's how Caribbean businesses and customers communicate
AI trained on Caribbean English — dialect-aware, not confused by local speech patterns
Priced for local SMEs with 1–50 staff, not US enterprise with six-figure budgets

About us

Novara AI Solutions

Novara AI Solutions is a technology company based in Trinidad and Tobago. We design, build, and operate AI-powered tools for small and medium businesses across the Caribbean.

Our team combines deep business operations experience with modern AI engineering. We've run businesses, answered DMs at midnight, lost sales to missed messages, and wasted money on ads that went nowhere. We built Novara — and Relay — because we needed these tools ourselves.

Today we build and operate AI systems for retail, tech, food, fashion, and services businesses across the region. Every product we ship is tested in the markets it's built for.

LinkedIn Instagram Facebook
Less human intervention required
We automate the repetitive so your people can focus on the judgment calls only humans can make — relationships, strategy, and creativity.
Your entire team in one platform
Sales agent, ad manager, social media coordinator, delivery dispatcher — Relay replaces a stack of roles with a single system that never clocks off.
Built for trust, not just automation
Every AI response can be reviewed. Every escalation is logged. Every correction you make teaches the system. You stay in control — the AI just does the work.
Results you can measure
Dashboards for everything — orders, revenue, AI response quality, ad spend, delivery status. If it matters to your business, you can see it in Relay.

Ready to put your business
on autopilot?

Whether you want to launch Relay, discuss a custom AI integration, or just explore what's possible for your business — let's talk. We're based in Trinidad and available on WhatsApp.